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Country: 220.127.116.11, North America, US
City: -80.3839 Florida, United States
Works as expected. Played more than usual outdoor -- cold! -- gigs this holiday season. The oil didn't mind the low temps a bit.
I've been using ACT for about 20 years. I've been disappointed that the software has gotten less easy to work with (like custom screens I really liked no longer work and I can't create anything like them due to new screen constraints) and FAR more complicated in its setup (trying uninstall or troubleshoot is quite a process). Recently ACT! started asking me for a password when there is none, so I can't get into my databases. They're apparently both corrupted and the only way to find out how that happened (so I can provent it) or to get them fixed is to pay hefty fees for service. I valued ACT! for many years now but I'm bummed that I can't afford to troubleshoot the corrupt databases and my data is now stuck inside databases I can't open. I can't easily switch to a different CRM because I can't export the notes and history, which is what's most valuable and unique about the data that's in ACT! contact records vs my contact records in Outlook, LinkedIn or gmail. I'm also disappointed that there's no way to get my data to the cloud so that I can access it from other computers and locaitons, and the tight upgrade pricing restriction. I would no longer recommend getting tied into this product. It doesn't seem like SAGE places any priority on keeping customers productive and happy.